Общий | Телефонный разговорник
General Rules A Call From a Coin-box Telephone A Call From an Extension Phone Trunk-calls Trunk-calls Via Operator International Calls Using a Telephone Directory Useful Information You Can Find in a Telephone Directory The Most Common Words Used When Spelling Names on the Phone
Ten Rules of Telephoning Telephone Message Everyday Business Etiquette Dealing with the Women Personnel Business Lunches
Starting a Telephone Talk
Making an Appointment Making an Appointment Making an Appointment with a Secretary Appointment with a Doctor Another Appointment With a Doctor Confirming an Appointment Being Unable to Keep an Appointment Calling the Maintenance Department Appointment with a Dentist Appointment with a Sales Manager Asking an Appointment Appointment with President of a Corporation Appointment with the Head of a UN Organization
Invitation to a Reception Extending an Invitation to Lunch Invitation to a Motor Show Invitation to a Ballet Declining an Invitation Entertaining Guests Invitation to a Dinner Invitation to a House-warming Party Invitation to Watch TV Jim Invites Vera to McDonald's Vera Cannot Keep Her Appointment
Congratulations on a Promotion Happy Birthday Congratulations on Marriage Congratulations on Birth of Son
Inquiring About an Exhibition Flight Information Calling Train Inquiries Inquiring About the Telephone Number Inquiring About Books Renting a House
Booking a Long-Distance Call A Hotel Reservation A Restaurant Reservation Booking a Plane Reservation Booking Theatre Seats Flight Delays Ordering Foodstuffs
Two Phones in the House is Not Enough Between Us, the Girls... Why does Dick Want Mr. Gibson's Phone Number? Thank You Talk Asking After Health Talking of Studies Talking of Sports
Business Visa Tourist Visa An Applicant's Passport is Not Available Immigration Formalities Getting Ready for a Journey Going to Canada Coming Home After Vacation The Maxwells in Moscow The Bukins in London
A Visit of Diplomats At the Cardiological Centre Women-Diplomats The U.N. Technical Assistance Discussing a Draft Resolution A Narrow Circle of Diplomats A Special Mission An Office Romance Discussing the Ties Between the Congress and the State Department
Promoting the Russian-American Economic Cooperation The Russian Commodity Exchange (The RCE) Bank References State Taxation of Private Business Insurance Tariffs and Customs Regulations The International Bank for Reconstruction and Development (the IBRD)
Business and Commerce Casual Business An Advertisement A Letter of Application A Persuasion Which Failed Two Sisters on the Telephone Renting a House (Anglo-American Misunderstandings) Seeking an Appointment Invitation to Lunch Invitation to a Party Declining an Invitation to a Film Show The New House Rule Reporting a Missing Person Refusing to Meet the Press Giving Advice Leaving a Message Family Troubles Request for a Discreet Assistance Who Is To Be Charged? Amateur Doctors Have a Cold Day
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What One Should Know About Telephone Calls
Informal and Formal Telephone Conversations
Business and Commercial Telephone Talks
